CVE-2026-85742
FreeScout: Conditional stored admin XSS via failed-job details
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert delivery fails, the serialized payload is stored in failed_jobs and the administrator job-details endpoint renders it after a blacklist sanitizer that leaves executable event-handler attributes. When an administrator opens /system/ajax-html/job_details/{id} as a top-level page, the raw fragment lacks the normal layout policy and attacker-controlled JavaScript can perform same-origin administrator actions. Logs Monitoring for users, a failed alert email job, queue failure storage, and top-level administrator interaction are all required; the normal modal path is not affected in the tested configuration. This issue is fixed in version 1.8.230.
| CWE | CWE-79 |
| Vendor | freescout-help-desk |
| Product | freescout |
| Published | Nov 6, 2026 |
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CVSS v3 Breakdown
CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:H/A:H