CVE-2026-4654
Awesome Support <= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter
CVSS Score
5.3
EPSS Score
0.0%
EPSS Percentile
10th
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
| CWE | CWE-639 |
| Vendor | awesomesupport |
| Product | awesome support – wordpress helpdesk & support plugin |
| Published | Apr 8, 2026 |
| Last Updated | Apr 8, 2026 |
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CVSS v3 Breakdown
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
Affected Versions
awesomesupport / Awesome Support – WordPress HelpDesk & Support Plugin
0 ≤ 6.3.7
References
wordfence.com: https://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3497662%40awesome-support&new=3497662%40awesome-support&sfp_email=&sfph_mail=
Credits
Michael Iden