CVE-2026-41183

MEDIUM 4.3

FreeScout allows non-folder conversation queries to disclose assigned-only hidden conversations

CVSS Score

4.3

EPSS Score

0.0%

EPSS Percentile

0th

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be hidden. Version 1.8.215 fixes the vulnerability.

CWE	CWE-200
Vendor	freescout-help-desk
Product	freescout
Published	Apr 21, 2026

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CVSS v3 Breakdown

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

Low

Integrity

None

Availability

None

Affected Versions

freescout-help-desk / freescout

< 1.8.215

References

NVD ↗ CVE.org ↗ EPSS Data ↗

github.com: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7rh8-9rgv-g35r github.com: https://github.com/freescout-help-desk/freescout/commit/6583d6f5a593b51223904f9e0f2e721e63c76de0 github.com: https://github.com/freescout-help-desk/freescout/releases/tag/1.8.215