CVE-2026-40570

UNKNOWN 0.0

FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII

CVSS Score

0.0

EPSS Score

0.0%

EPSS Percentile

0th

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.

CWE	CWE-639 CWE-862
Vendor	freescout-help-desk
Product	freescout
Published	Apr 21, 2026

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Affected Versions

freescout-help-desk / freescout

< 1.8.213

References

NVD ↗ CVE.org ↗ EPSS Data ↗

github.com: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822 github.com: https://github.com/freescout-help-desk/freescout/commit/f35b4249c72d9bdac6ab1ea4e288f5894be34057 github.com: https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213