๐Ÿ” CVE Alert

CVE-2026-39384

HIGH 7.6

FreeScout Customer Merge Cross-Mailbox Authorization Bypass

CVSS Score
7.6
EPSS Score
0.0%
EPSS Percentile
10th

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limit_user_customer_visibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212.

CWE CWE-639
Vendor freescout-help-desk
Product freescout
Published Apr 7, 2026
Last Updated Apr 9, 2026
Stay Ahead of the Next One

Get instant alerts for freescout-help-desk freescout

Be the first to know when new high vulnerabilities affecting freescout-help-desk freescout are published โ€” delivered to Slack, Telegram or Discord.

Get Free Alerts โ†’ Free ยท No credit card ยท 60 sec setup

CVSS v3 Breakdown

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
High
Availability
Low

Affected Versions

freescout-help-desk / freescout
< 1.8.212

References

NVD โ†— CVE.org โ†— EPSS Data โ†—
github.com: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-j6v9-22vq-53vh github.com: https://github.com/freescout-help-desk/freescout/commit/b395a1179117af5e2df704c6bad71feeb301b4ce