๐Ÿ” CVE Alert

CVE-2026-20314

MEDIUM 5.0

Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability

CVSS Score
5.0
EPSS Score
0.0%
EPSS Percentile
0th

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

CWE CWE-918
Vendor cisco
Product cisco packaged contact center enterprise
Ecosystems
Industries
NetworkingTelecommunications
Published Aug 19, 2026
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CVSS v3 Breakdown

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Changed
Confidentiality
None
Integrity
Low
Availability
None

Affected Versions

Cisco / Cisco Packaged Contact Center Enterprise
12.5(1) 11.0(1) 12.0(1) 11.0(2) 11.5(1) 10.5(1) 10.5(2) 11.6(2) 10.5(1)_ES7 11.6(1) 10.5(2)_ES8 12.5(2) 12.6(2) 15.0(1)
Cisco / Cisco Unified Contact Center Enterprise
12.6(1)ES3 12.6(1)ES1 12.6(1) 12.6(1)ES2 12.6(1)SecurityPatch 12.5(1)ES1 12.5(1) 12.6(1)ES4 11.0(1) 10.5(1) 12.0(1) 10.5 11.0 11.5 12.6(2) 12.6(2)ES1 12.6(2)ES2 15.0(1) 12.6(2)ES3 15.0(1)ET01 15.0(1)_SP1 15.0(1)ES202508 15.0(1)ES202511 12.6(2)ES4 15.0(1)SU1 15.0(1)ES202603 12.6(2)ES5

References

NVD โ†— CVE.org โ†— EPSS Data โ†—
sec.cloudapps.cisco.com: https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-ssrf-TghHxD