🔐 CVE Alert

CVE-2026-1251

MEDIUM 5.4

SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference

CVSS Score
5.4
EPSS Score
0.0%
EPSS Percentile
0th

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.

CWE CWE-639
Vendor psmplugins
Product supportcandy – helpdesk & customer support ticket system
Published Jan 31, 2026
Last Updated Apr 8, 2026
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CVSS v3 Breakdown

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability

Affected Versions

psmplugins / SupportCandy – Helpdesk & Customer Support Ticket System
0 ≤ 3.4.4

References

NVD ↗ CVE.org ↗ EPSS Data ↗
wordfence.com: https://www.wordfence.com/threat-intel/vulnerabilities/id/89df3005-0967-474f-8a4e-3b23273dd1a2?source=cve plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/supportcandy/trunk/includes/admin/tickets/class-wpsc-individual-ticket.php#L1603 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/changeset/3448376/

Credits

Theklis Stefani