๐Ÿ” CVE Alert

CVE-2026-119077

CRITICAL 9.8

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.9 - Unauthenticated PHP Object Injection to Remote Code Execution via 'form' Parameter

CVSS Score
9.8
EPSS Score
0.0%
EPSS Percentile
0th

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to PHP Object Injection in all versions up to, and including, 3.3.9 via the 'form (specifically the attacker-controlled ticket_label field inside the url-encoded form string)' parameter parameter. This is due to missing server-side authentication and the absence of a class allowlist on deserialization, with the only guard being a nonce publicly emitted on any page carrying the [wsdesk_support] shortcode. This makes it possible for unauthenticated attackers to execute code on the server. A successful exploit requires a single anonymous GET to any public page carrying the [wsdesk_support] shortcode to harvest the publicly emitted wsdesk_nonce value, after which a single unauthenticated POST completes the attack.

CWE CWE-502
Vendor elextensions
Product elex wordpress helpdesk & customer ticketing system
Published Nov 13, 2026
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CVSS v3 Breakdown

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability

Affected Versions

elextensions / ELEX WordPress HelpDesk & Customer Ticketing System
0 โ‰ค 3.3.9

References

NVD โ†— CVE.org โ†— EPSS Data โ†—
wordfence.com: https://www.wordfence.com/threat-intel/vulnerabilities/id/f14b07ce-8893-4f8c-a501-5da6ec5a3b8f?source=cve plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-public-functions.php#L822 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions-two.php#L156 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions-two.php#L265 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-public-functions.php#L627 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions.php#L946 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/vendor/guzzlehttp/guzzle/src/Cookie/FileCookieJar.php#L45 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-init-handler.php#L529 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/changeset/3797458/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-public-functions.php

Credits

Osman Hussein