CVE-2026-118046
JS Help Desk <= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.
| CWE | CWE-79 |
| Vendor | rabilal |
| Product | js help desk – ai-powered support & ticketing system |
| Published | Nov 7, 2026 |
Get instant alerts for rabilal js help desk – ai-powered support & ticketing system
Be the first to know when new medium vulnerabilities affecting rabilal js help desk – ai-powered support & ticketing system are published — delivered to Slack, Telegram or Discord.
CVSS v3 Breakdown
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N