CVE-2026-11399
Helpdesk Support Ticket System for WooCommerce <= 2.1.6 - Insecure Direct Object Reference to Authenticated (Subscriber+) Arbitrary Ticket Response Deletion via 'id' Parameter
CVSS Score
4.3
EPSS Score
0.0%
EPSS Percentile
0th
The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.
| CWE | CWE-639 |
| Vendor | wpcodefactory |
| Product | helpdesk support ticket system for woocommerce |
| Published | Oct 3, 2026 |
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CVSS v3 Breakdown
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
Affected Versions
wpcodefactory / Helpdesk Support Ticket System for WooCommerce
0 ≤ 2.1.6
References
wordfence.com: https://www.wordfence.com/threat-intel/vulnerabilities/id/0715b5bf-8123-4e75-95e1-4b7d39f37d64?source=cve plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/changeset?reponame=&old=3713322%40support-ticket-system-for-woocommerce&new=3713322%40support-ticket-system-for-woocommerce
Credits
Saruul