CVE-2026-111676
Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint
CVSS Score
4.3
EPSS Score
0.0%
EPSS Percentile
0th
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
| CWE | CWE-639 |
| Vendor | faveosuite |
| Product | faveo-helpdesk |
| Published | Oct 16, 2026 |
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CVSS v3 Breakdown
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None
Affected Versions
faveosuite / faveo-helpdesk
0 ≤ 2.0.3
References
hackmd.io: https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor github.com: https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374 github.com: https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350 vulncheck.com: https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpoint
Credits
hieuPenguinnn