🔐 CVE Alert

CVE-2025-5957

MEDIUM 5.3

Guest Support – Complete customer support ticket system for WordPress <= 1.2.2 - Missing Authorization to Unauthenticated Ticket Deletion

CVSS Score
5.3
EPSS Score
0.0%
EPSS Percentile
0th

The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.

CWE CWE-862
Vendor rcatheme
Product guest support
Published Jul 8, 2025
Last Updated Apr 8, 2026
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CVSS v3 Breakdown

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability

Affected Versions

rcatheme / Guest Support
0 ≤ 1.2.2

References

NVD ↗ CVE.org ↗ EPSS Data ↗
wordfence.com: https://www.wordfence.com/threat-intel/vulnerabilities/id/f6e5dde2-f9f9-4a64-9174-e5e6e9fe1b23?source=cve plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/guest-support/trunk/includes/library/ajax.php#L133 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/guest-support/trunk/includes/library/class-dbquery.php#L736 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/changeset/3322664/

Credits

Amin Beheshti