CVE-2025-57972

MEDIUM 4.3

WordPress Helpdesk Support Ticket System for WooCommerce plugin <= 2.1.1 - Broken Access Control vulnerability

CVSS Score

4.3

EPSS Score

0.0%

EPSS Percentile

0th

Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.1.

CWE	CWE-862
Vendor	wpfactory
Product	helpdesk support ticket system for woocommerce
Published	Sep 22, 2025
Last Updated	Apr 28, 2026

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CVSS v3 Breakdown

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

None

Integrity

Low

Availability

None

Affected Versions

WPFactory / Helpdesk Support Ticket System for WooCommerce

0 ≤ 2.1.1

References

NVD ↗ CVE.org ↗ EPSS Data ↗

patchstack.com: https://patchstack.com/database/Wordpress/Plugin/support-ticket-system-for-woocommerce/vulnerability/wordpress-helpdesk-support-ticket-system-for-woocommerce-plugin-2-0-2-broken-access-control-vulnerability?_s_id=cve

Credits

Nabil Irawan | Patchstack Bug Bounty Program