CVE-2025-40537

HIGH 7.5

SolarWinds Web Help Desk Hardcoded Credentials Vulnerability

CVSS Score

7.5

EPSS Score

0.0%

EPSS Percentile

0th

SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.

CWE	CWE-798
Vendor	solarwinds
Product	web help desk
Published	Jan 28, 2026
Last Updated	Feb 26, 2026

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CVSS v3 Breakdown

CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H

Attack Vector

Network

Attack Complexity

High

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

High

Availability

High

Affected Versions

SolarWinds / Web Help Desk

12.8.8 HF1 and below

References

NVD ↗ CVE.org ↗ EPSS Data ↗

solarwinds.com: https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-40537 documentation.solarwinds.com: https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_2026-1_release_notes.htm

Credits

🔍 Jimi Sebree working with Horizon3.ai