🔐 CVE Alert

CVE-2025-12641

MEDIUM 6.5

Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion

CVSS Score
6.5
EPSS Score
0.0%
EPSS Percentile
0th

The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.

CWE CWE-862
Vendor awesomesupport
Product awesome support – wordpress helpdesk & support plugin
Published Jan 16, 2026
Last Updated Apr 8, 2026
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CVSS v3 Breakdown

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability

Affected Versions

awesomesupport / Awesome Support – WordPress HelpDesk & Support Plugin
0 ≤ 6.3.6

References

NVD ↗ CVE.org ↗ EPSS Data ↗
wordfence.com: https://www.wordfence.com/threat-intel/vulnerabilities/id/a5a8e4ca-c16b-4e9d-8ad2-5a671fdbc49a?source=cve plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.5/includes/functions-actions.php#L36 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.5/includes/functions-actions.php#L66 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.5/includes/functions-user.php#L1686 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.5/themes/default/registration.php#L183 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/changeset/3435609/awesome-support/trunk/includes/functions-user.php?contextall=1

Credits

Angus Girvan