πŸ” CVE Alert

CVE-2025-12420

UNKNOWN 0.0

Unauthenticated Privilege Escalation in ServiceNow AI Platform

CVSS Score
0.0
EPSS Score
0.0%
EPSS Percentile
0th

A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update to Β hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.

CWE CWE-250
Vendor servicenow
Product now assist ai agents
Published Jan 12, 2026
Last Updated Feb 26, 2026
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Affected Versions

ServiceNow / Now Assist AI Agents
5.0.26 ≀ 5.1.17 5.0.26 ≀ 5.2.18
ServiceNow / Virtual Agent API
0 < 3.15.2 0 < 4.0.4

References

NVD β†— CVE.org β†— EPSS Data β†—
support.servicenow.com: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2587329

Credits

Aaron Costello – AppOmni