CVE-2025-10054
ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Role Removal
CVSS Score
4.3
EPSS Score
0.0%
EPSS Percentile
0th
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.
| CWE | CWE-862 |
| Vendor | elextensions |
| Product | elex wordpress helpdesk & customer ticketing system |
| Published | Nov 21, 2025 |
| Last Updated | Apr 8, 2026 |
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CVSS v3 Breakdown
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
Affected Versions
elextensions / ELEX WordPress HelpDesk & Customer Ticketing System
0 ≤ 3.3.1
References
wordfence.com: https://www.wordfence.com/threat-intel/vulnerabilities/id/07c92f79-94ac-4153-9ab2-9608601508b0?source=cve plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.php#L77 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/changeset/3399391/
Credits
Michelle Porter