CVE-2025-10039
ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client'
CVSS Score
4.3
EPSS Score
0.0%
EPSS Percentile
0th
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.
| CWE | CWE-639 |
| Vendor | elextensions |
| Product | elex wordpress helpdesk & customer ticketing system |
| Published | Nov 21, 2025 |
| Last Updated | Apr 8, 2026 |
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CVSS v3 Breakdown
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
Affected Versions
elextensions / ELEX WordPress HelpDesk & Customer Ticketing System
0 ≤ 3.2.9
References
wordfence.com: https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/changeset/3391342/
Credits
Athiwat Tiprasaharn