🔐 CVE Alert

CVE-2024-8632

MEDIUM 6.5

KB Support – WordPress Help Desk and Knowledge Base <= 1.6.6 - Missing Authorization to Unauthenticated Ticket Reply Exposure

CVSS Score
6.5
EPSS Score
0.0%
EPSS Percentile
0th

The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_as_read' functions in all versions up to, and including, 1.6.6. This makes it possible for unauthenticated attackers to read replies of any ticket, and mark any reply as read.

CWE CWE-862
Vendor logoninc
Product kb support – customer support ticket & helpdesk plugin, knowledge base plugin
Published Oct 1, 2024
Last Updated Apr 8, 2026
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CVSS v3 Breakdown

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability

Affected Versions

logoninc / KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin
0 ≤ 1.6.6

References

NVD ↗ CVE.org ↗ EPSS Data ↗
wordfence.com: https://www.wordfence.com/threat-intel/vulnerabilities/id/767b1234-5b4a-4baa-9048-7b2e413cdba5?source=cve plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3164784%40kb-support&new=3164784%40kb-support&sfp_email=&sfph_mail=

Credits

Krzysztof Zając