CVE-2024-13607
JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference
CVSS Score
4.3
EPSS Score
0.0%
EPSS Percentile
0th
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
| CWE | CWE-639 |
| Vendor | rabilal |
| Product | js help desk – ai-powered support & ticketing system |
| Published | Feb 4, 2025 |
| Last Updated | Apr 8, 2026 |
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CVSS v3 Breakdown
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
Affected Versions
rabilal / JS Help Desk – AI-Powered Support & Ticketing System
0 ≤ 2.8.8
References
wordfence.com: https://www.wordfence.com/threat-intel/vulnerabilities/id/3f57fbbc-ed5a-4452-bd8a-6fc0a4536d76?source=cve plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.8/modules/gdpr/controller.php#L110 plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/changeset/3230977/
Credits
Tim Coen