CVE-2024-13606
JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
CVSS Score
7.5
EPSS Score
0.0%
EPSS Percentile
0th
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.
| CWE | CWE-200 |
| Vendor | rabilal |
| Product | js help desk – ai-powered support & ticketing system |
| Published | Feb 13, 2025 |
| Last Updated | Apr 8, 2026 |
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CVSS v3 Breakdown
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
Affected Versions
rabilal / JS Help Desk – AI-Powered Support & Ticketing System
0 ≤ 2.8.8
References
Credits
Tim Coen