🔐 CVE Alert

CVE-2024-13568

HIGH 7.5

Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

CVSS Score
7.5
EPSS Score
0.0%
EPSS Percentile
0th

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.

CWE CWE-200
Vendor techjewel
Product fluent support – helpdesk & customer support ticket system
Published Mar 1, 2025
Last Updated Apr 8, 2026
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CVSS v3 Breakdown

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability

Affected Versions

techjewel / Fluent Support – Helpdesk & Customer Support Ticket System
0 ≤ 1.8.5

References

NVD ↗ CVE.org ↗ EPSS Data ↗
wordfence.com: https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php

Credits

Tim Coen