🔐 CVE Alert

CVE-2024-12443

MEDIUM 6.4

CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout <= 1.1.6 - Authenticated (Contributor+) Stored Cross-Site Scripting

CVSS Score
6.4
EPSS Score
0.0%
EPSS Percentile
0th

The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin's 'crm-perks-tickets' shortcode in all versions up to, and including, 1.1.6 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.

CWE CWE-79
Vendor crmperks
Product crm perks – wordpress helpdesk integration – zendesk, freshdesk, helpscout
Published Dec 16, 2024
Last Updated Apr 8, 2026
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CVSS v3 Breakdown

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability

Affected Versions

crmperks / CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout
0 ≤ 1.1.6

References

NVD ↗ CVE.org ↗ EPSS Data ↗
wordfence.com: https://www.wordfence.com/threat-intel/vulnerabilities/id/a19e11e7-faa1-4e4d-87de-2454c4ad70f8?source=cve plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/browser/support-x/trunk/support-x.php#L210 wordpress.org: https://wordpress.org/plugins/support-x plugins.trac.wordpress.org: https://plugins.trac.wordpress.org/changeset/3207849/support-x/trunk/support-x.php

Credits

Djaidja Moundjid