CVE-2020-36926

HIGH 7.5

SmarterTools SmarterTrack 7922 -Information Disclosure

CVSS Score

7.5

EPSS Score

0.0%

EPSS Percentile

0th

SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.

CWE	CWE-497
Vendor	smartertools
Product	smartertools smartertrack
Published	Jan 15, 2026
Last Updated	Apr 7, 2026

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CVSS v3 Breakdown

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

None

Availability

None

Affected Versions

Smartertools / SmarterTools SmarterTrack

10.0 14.0

References

NVD ↗ CVE.org ↗ EPSS Data ↗

exploit-db.com: https://www.exploit-db.com/exploits/50328 smartertools.com: https://www.smartertools.com/ smartertools.com: https://www.smartertools.com/smartertrack vulncheck.com: https://www.vulncheck.com/advisories/smartertools-smartertrack-information-disclosure

Credits

Andrei Manole